Our Impact

Diversity and Inclusion

At Health Care Service Corporation (HCSC), diversity and inclusion are embedded in every part of our business. Our commitment to diversity is demonstrated in how we serve our customers, engage our employees, connect with communities in which we operate and partner with suppliers and other business stakeholders.

Diversity and Inclusion Mission

The mission of diversity and inclusion is to foster a diverse work environment where all employees are valued, enabled to positively contribute to our business objectives and are recognized and rewarded accordingly. Through leadership and employee commitment, we strive to integrate diversity and inclusion into the way we manage and interact as employees, and serve and interact with our customers, providers and the community by:

  • Creating a more open and inclusive culture
  • Aligning diversity initiatives with other business strategies
  • Enhancing diversity management skills among all employees
  • Leveraging the strength of our diverse employees to promote the health and wellness of our members and communities

Diversity and Inclusion in the Workplace

Diverse employees

Our goal is to create and nurture a work environment that:

  • Encourages all employees to contribute their unique talents
  • Makes available the diversity of ideas and opinions needed to achieve our business objectives
  • Is open to the diverse skills, ideas and perspectives of all employees
  • Responds to the varied needs of our increasingly diverse customers
  • Maximizes individual, team and organizational performance

Commitment to our Members and Communities

As the largest non-investor-owned health insurer in the United States and fourth largest overall, HCSC realizes the importance of connecting to what matters most to our customers and the communities in which they live. We recognize diverse worldviews that drive most healthcare choices in multicultural homes across the country. To that end, HCSC is committed to offering a variety of health and life insurance products and related services that will meet the unique needs of our members by meeting them where they are.

Business Resource Groups

At HCSC, employee engagement is a high priority. Business Resource Groups  (BRGs) are a key component to implementing diversity and inclusion at HCSC. They add value by creating a diverse and inclusive culture, supporting and contributing to business goals, enhancing community outreach efforts, strengthening the talent pipeline and helping reach new consumer markets; which are focused on four areas: Career, Commerce, Community and Culture.

Creating Inclusion for Veterans and Persons with Disabilities

HCSC has been recognized as a Military Friendly Employer for our programs to identify, recruit, hire and train veteran candidates. The Supporters of Military Veterans Business Resource Group also provides assistance to newly hired veterans while they transition to the civilian workforce by offering corporate training and mentoring programs that pair newly hired veterans with established veteran leaders within the organization.

We also know that persons with disabilities represent the largest diverse segment in the United States today and it is said almost everyone will be temporarily or permanently disabled at some point in their life.

HCSC strives to create a welcoming and supportive environment for persons with disabilities by providing resources such as the Disability Toolkit and working with the HCSC Disability Task Force.

We Hire Vets

Awards and Recognition

Awards and recognition

HCSC is very proud to have received external recognition for efforts related to diversity and inclusion. These awards and recognitions further increase our diversity footprint in the marketplace. View a full list of HCSC's awards and recognitions.

Supplier Diversity

At HCSC, our mission is to maximize procurement opportunities for minority-owned, women-owned and other diverse businesses by proactively seeking qualified suppliers, building sound partnerships with and competitively purchasing from diverse suppliers.

Register to become a supplier Learn more about third-party links or contact us with any questions about the supplier diversity information listed below.

Minority Business Enterprise (MBE): A business is classified as a minority business enterprise if the company is at least 51 percent owned, controlled and operated by one or more individuals from a minority group. The following describes the classified minority groups:

  • African American: A U.S. citizen who is of black racial groups from the origins of Africa
  • Asian-Indian: A U.S. citizen whose origins are from India, Pakistan or Bangladesh
  • Asia-Pacific: A U.S. citizen whose origins are from Japan, China, Indonesia, Malaysia, Taiwan, Korea, Vietnam, Laos, Cambodia, the Philippines, Thailand, Samoa, Guam, the U.S. Trust Territories of the Pacific or the Northern Marianas
  • Hispanic American: A U.S. citizen who is of Spanish culture from the origins of Mexico, South or Central America or the Caribbean Islands
  • Native American: A person who is an American Indian, Eskimo, Aleut or Native Hawaiian
  • Woman Business Enterprise (WBE): A business is classified as a woman business enterprise if the company is at least 51 percent owned, controlled, and operated by one or more women.
  • Veteran/Disabled Veteran: A veteran is any person who has had not less than 90 calendar days of active service in the armed forces of the United States during any period covered by a selective service law and who has received an honorable discharge or other suitable evidence of honorable active service.
  • Historically Underutilized Business (HUB) Zone: An entity with its principal place of business in Texas, and is at least 51 percent owned by an African American, Asian American, Hispanic American, Native American and/or American woman who resides in Texas and has a proportionate interest and demonstrates active participation in the control, operations and management of the entity's affairs.
  • Lesbian, Gay, Bisexual and Transgender (LGBT): A business is classified as LGBT if the company is at least 51 percent owned, controlled and operated by one or more principals who are either lesbian, gay, bisexual or transgender.
  • Disability-owned businesses: A business is classified as disability-owned business if the company is at least 51 percent owned, operated, managed and controlled by individual(s) with a disability or service-disabled veteran(s) who are either U.S. citizen(s) or lawful permanent resident(s).

HCSC seeks to do business with firms located in the states in which we operate. Suppliers are encouraged to provide proof of certification. HCSC will monitor vendor certifications on a regular basis. A certification from one of the following organizations is preferred, although local/state certifications are also acceptable.

National Minority Supplier Development Council (NMSDC) Learn more about third-party links

  • Certifies minority-owned businesses
  • NMSDC has 39 affiliate offices located nationwide
  • 1359 Broadway 10th Floor
    New York, NY 10018
  • Phone: 212-944-2430

Women's Business Enterprise National Council (WBENC) Learn more about third-party links

  • Certifies women-owned businesses
  • WBENC has 12 affiliate offices located nationwide
  • 1710 H. Street, NW, 7th Floor
    Washington, D.C. 20006
  • Phone: 202-872-5515

National Gay Lesbian Chamber of Commerce (NGLCC) Learn more about third-party links

  • Certifies LGBT-owned businesses
  • 1001 Pennsylvania Ave. NW, 7th Floor
    Washington, DC 20004
  • Phone: 202-661-3326

Small Business Administration 8(a) Program Learn more about third-party links

  • 26 Federal Plaza
    New York, NY 10278
  • Phone: 212-264-4322

United States Business Leadership Network Learn more about third-party links

  • Certifies disability-owned businesses
  • USBLN has 60 affiliate offices located nationwide
  • 1501 M Street, NW – 7th Floor
    Washington, DC 20005
  • Phone: 202-872-6739